Operations Manager Resume


Kerry Cordova

604 Harmony Lane

Pleasantville, CA 94588

Home (925) 555-1234


Operations/Warehousing Management


Results-driven Operations Manager offering extensive experience in logistics, warehousing, and manufacturing, transportation/driver control, shipping and receiving. Concentrated on optimizing the throughput of the warehouse and improving the management of inventories. Team player who works well independently. Strong organization, time management, and leadership skills. Outgoing, confident personality; excellent verbal and written communication skills. Establish and maintain strong rapport with management, co-workers and customers. Build trust and integrity through persistence and follow-up. Computer literacy includes Windows, Microsoft Word, Excel, PowerPoint, and the Internet. Industry-related software: Tecsys EliteSeries, GPSM, Baan, OQ, Dazel, UPS/Fed Ex.


     Organization / Time Management       Staff Supervision

     Inventory Control/Cycle Counts       Safety/Security

     Quality Assurance       Customer Service

     Manufacturing/Production       Management Reporting

     Order Management       Total Quality Management (TQM)

     ISO 9000-9001       HazMat procedures


THE GO LOGISTICS, Chicago, Illinois  2009 to Present

Operations Manager

Directed daily activities of the warehouse including labor scheduling, personnel management, space utilization, inventory and equipment

  • 100% On-time shipment delivery and accuracy for 52+ consecutive weeks
  • Streamlined daily conference call resulting in annual cost savings of $100 thousand
  • Maintained staffing adequate staffing levels ensuring appropriate productivity levels
  • Managed 27,500 sq. ft warehouse
  • Controlled maintenance of the facility and $100 thousand in equipment assets
  • Provided ongoing excellent customer service resulting in high customer satisfaction rating
  • Consistently met or exceeded company service and cost objectives

Warehouse Supervisor (2009 for 3 months)

Warehouse Associate Leadman/Operations Manager cross-training (2009 for 6 months)

BEAUTIFUL MATERIALS, Chicago, Illinois  1997 to 2008

Manufacturer of ceramic parts for catalytic converters.

  2004 to 2008

Chemical Preparation Lab Technician

Prepared developmental catalyst samples from raw materials using analytical criteria from Quality Control Lab

  • Implemented new pH reading procedure
  • Initiated “Supplier Day” resulting in greatly improved customer/company relationships
  • Consistently met or exceeded corporate expectations
  • Tested samples for “pass or fail” standards and reported results in Excel
  • Knowledge of chemistry, instrumentation and analytical problem solving

  1999 to 2004

Chemical Prep Operator

  1997 to 1999

Coater B


     Leadership Development Training       Hazardous Materials

     Medic First Aid       Forklift License

     Total Quality I and II       RCRA (record keeping)

     SPCC Charting-Graphs       Emergency Response

     ISO 9000 and 9001    


University of Illinois, Chicago, Illinois

Completed Liberal Arts coursework

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