The Resume Template is a Sample.
604 Harmony Lane • Pleasantville • CA 94588
Home (925) 555-1234
Strong customer service skills. Provided 1st and 2nd level Helpdesk support for Windows 95.
Good communication and customer relation skills. Managed and supported 300 networked employee computers.
Professional, friendly demeanor who gets along well with others. Achieved consistent customer satisfaction.
Work independently or as team member as job requires.
Good listener that can follow written and verbal instructions.
Computer literate: familiar with Microsoft Windows, Word, Excel, Internet Explorer, Internet Search Engines and Email. Have installed software to build images for desktop, and laptop PCs.
Provided employees with informal one-on-one training on the operation of the Personal Computer in an Enterprise Network Environment.
Troubleshot computers and printers. Added and removed network printers and printer drivers.
Familiar with online public access catalogs, and First Search databases.
Work Related Skills
Precise and accurate in work. Sort and shelve books in accordance with Library of Call Congress Numbers.
Independent, self-motivated, self-starting, goal-orientated strategist whose confidence, perseverance and vision promote success.
Strong organizational skills.
Able to work on multiple projects and consistently meet deadlines.
Managed internal customer expectations, and delivered superior service levels, while following company guidelines and procedures.
College of Lake County, Grayslake, IL 2005 to Present
Student Library Assistant
Kraft Foods Inc, Northfield, IL 1979 to 2002
College of Lake County, Grayslake, IL 2008
Library Technical Assistant
Electronics Technology Certificate
Productivity Point, Chicago, IL 1998
Supporting Microsoft Windows 95