Computer Consultant Resume

 

Drew Sterling

604 Harmony Lane

Pleasantville, CA 94588

925-555-1234

 

SUMMARY

A professional representative experienced in developing and cultivating relationships and computer programs. Seeking Customer Service/Client management. Strong desk-support skills with proven ability to work with sales reps and clients to resolve issues. Additional experience:

  Supervision     Business Management     Accounting

  Collections     Sales     Project Management

  Programming     Database Design  

PROFESSIONAL SKILLS

Operations Management

  • Hire, schedule and supervise 5 employees in a graphic design company.
  • Develop business systems for order flow, purchasing and accounting.
  • Interview prospective employees and train new employees.
  • Plan and implement business processes and job duties for employees.

 

Client Management

  • Training groups and one-on-one client support on client site.
  • Managed over 100 accounts. Ensure customer satisfaction.
  • Successful sales experience – ranked 2nd at Allmed. Sold software/hardware products, programming, graphic design services. Prospected new clients, conducted meetings, performed presentations, negotiated prices and executed closings.
  • Managed booth and participation in several shows.

 

Customer Service Management

  • Managed customer service and telemarketing people to accomplish their objectives.
  • Long hours on the phone. Directed both inbound and outbound calls – 55 per day. Wrote 10 – 20 orders a day, solved problems, and reviewed invoices and shipping orders for accuracy and accountability.
  • Worked with sales, employees and customers to design and achieve target goals.

 

WORK EXPERIENCE

US Navy  2002 – 2003

Computer Consultant

 

First Financial Services  2000 – 2002

Senior Systems Programmer

 

Evolution Software  1990 – 2000

Founder, President, Manager

 

Allmed Information Systems  1985 – 1990

Sales Representative & Admin Manager

 

Country Medical Systems  1985

Account Manager

 

3-M Company  1980 – 1985

Customer Service Rep, Credit and Collections Rep

 

EDUCATION

St. Joseph College, Rensseler, IN

Bachelor of Science, Psychology

Several professional and technical courses since college.

• Professional Selling, Time Management, Supervision, Computer programming.

 

computer consultant resume templates
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