Bank Teller Resume

 

Drew Anderson

604 Harmony Lane

Pleasantville, CA 94588

Home (925) 555-1234

 

OBJECTIVE

Seeking a position within Wells Fargo requiring extensive experience in banking and financial services and management experience.

 

SUMMARY OF QUALIFICATIONS

  • Skilled in all aspects of cash handling, issuing money orders, cashing checks, cross-selling banking products and services, and related duties. Licensed Arizona State Notary.
  • Well-developed communication skills demonstrated through extensive customer service, answering multi-line phones, preparing reports and paperwork, and positive interaction with individuals at all levels.
  • Knowledgeable in computer operations and applications including IBM-PC, Windows 98, and banking industry software.
  • Consistently noted by supervisors for outstanding job performance, reliability, multi-task skills, efficiency, accuracy, speed, and timely completion of all assignments.

 

PROFESSIONAL EXPERIENCE

Wells Fargo, Allendale, Arizona  2006 to Present

Teller / Customer Service Representative

Initially hired as entry-level teller; promoted due to accuracy, speed, and skills.

Teller duties consist of maintaining proper cash limits, cashing checks, accepting deposits, issuing cashier’s checks, money orders, and traveler’s checks, cash advances, wire transfers, transfer of funds, and paying / receiving large amounts of currency / coin. Currently experienced in using various teller screens, including Merlin Platform, Boss / Fast, IONA, and BICS

Acting Banking Officer duties as needed on Saturdays included include opening and closing the Banking Center, approving overrides, assisting in the training of new tellers, monitoring cash limits, making supervisory decisions, ability to approve checks for tellers, scheduling lunch breaks, and ensuring quality customer service at all times.

Customer Service Representative duties included accepting credit card and loan applications, opening and closing accounts, cross-selling and consultative sales of financial products, and maintaining up-to-date knowledge of banking services and products.

  • Elected to the Teller Dream Team in April 2010.
  • Awarded Teamwork Success Recognition in October 2000.
  • Received 100% on all Quality Shops in 2000-2010.

 

J.C. Penny, Allendale, Arizona  2004 to 2006

Loss Prevention Agent

  • Loss prevention duties and responsibilities included monitoring a sophisticated in-store camera system, reviewing and maintaining current and accurate tapes, opening and closing store, preventing credit card fraud, uncovering internal and external theft, apprehending shoplifters, submitting reports as necessary, and coordinating closely with local law enforcement agencies.

 

THE HOME DEPOT, Allendale, Arizona  2004

Returns Desk Customer Service Representative

  • Responsible for taking returns, approving refunds and exchanges, entering data into the computer system, ensuring that customers with chronic returns were referred to Loss Prevention, submitting daily reports, balancing cash drawer, and customer relations.

 

BULLOCKS DEPARTMENT STORE, Allendale, Arizona & Carlsbad,   1994 to 2004

California

Loss Prevention Detective

  • Loss Prevention duties essentially similar to those described in above position at J.C. Penny. Additionally responsible for serving as Inventory Controller handling mark-ups, mark-downs, claims, transfers, and IBM data entry. Also served as Assistant Manager in Sales with supervision over 5-10 employees and special ordering responsibilities in the buyer’s office.

 

EDUCATION BACKGROUND

Professional Training

•  New Accounts

•  IRA Accounts

•  Cross-Selling

•  Banking Services

•  Customer Relations

PALOMAR JUNIOR COLLEGE, San Marcos, California  2002

Undergraduate Studies, Psychology / Spanish

HARBOR JUNIOR COMMUNITY COLLEGE, Wilmington, California  1986

Initial College Coursework

HARBOR JUNIOR COMMUNITY COLLEGE, Palos Verdes, California  1984

 

bank teller resume templates
You can find more free resume templates for other more specific banking jobs below:

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